OPEN Tuesday to Saturday 10am - 4pm

Work with us

New-U is hiring!

Do you have experience in helping vulnerable young people overcome barriers to achieve their full potential? Do you have experience within a retail setting, providing excellent customer service? Are you passionate about the environment and reducing the impacts of fast fashion and over-consumption? 
If so, you could be just the person we’re looking for.  We have 2 exciting new Youth Support & Swap Shop Manager roles, one based in our Norwich swap shop & Honesty Library and one in a soon-to-be-opening swap shop in North Norfolk!
Both roles are full time - 35 hours a week over 5 days; Tuesday through to Saturday at £9.45 per hour on a fixed term contract.
For full details, please see the job descriptions below. To apply, please send a CV and covering letter to
Closing date EXTENDED TO 12 noon (12pm) Sunday 25th July 2021
Interview date Thursday 29th July 2021
Anticipated start date August 2021 or ASAP
Any questions in advance should be sent via email to
Volunteer Mentors
We are also seeking volunteer mentors to work with young people on a 1-2-1 basis and support them into positive outcomes such as volunteering, education, training and ultimately employment.

Mentors will be prepared to meet their mentee twice a month either face to face or virtually for up to an hour for a period of 3 months or until the relationship naturally ends due to the young person moving into a sustainable outcome.  Mentors will be expected to take on 2 mentees minimum at any one time.

To get the most out of the role, we hope our volunteers will stay with us for a minimum of 12 months giving the necessary time, energy and support to meeting face to face and virtually with young people, staff and other volunteers (as appropriate).

Please see the role description below. To apply, please complete the application form below and send to

Role description - Volunteer Mentor

Application form - Volunteer Mentor